Supervisor Required Courses
Pursuant to A.R.S. §41-743, the Arizona Department of Administration (ADOA) is responsible for providing mandatory personnel management training for all State employees with supervisory or managerial responsibility. The following courses are required within six months of hire or promotion to a position with supervisor or management responsibilities along with the New Hire courses.
Supervisor Required Courses
Course Number
Course Name
LDR3000
Supervisor Technical Training
(Required for Supervisors) This classroom training is led by attorneys from the Office of the Attorney General.  During the class you learn about the principles and practices prescribed by federal and state law; how to avoid harassment, discrimination and retaliation claims; the importance of performance management; and how to differentiate among categories of State employees and their protections under the law and State Personnel System Rules.
LDR3001
Supervisor Technical Training Exam
(Required for Supervisors) After supervisors complete LDR3000, they will be automatically enrolled into LDR3001 which is the required exam for all State supervisors.
Supervisor Academy Courses
MGT1000
Introduction to Supervision
(Required for Supervisors) This course is an introduction to the Supervisor Academy. It provides a practical definition of supervision. It also overviews high level supervisor roles and describes courses in the Academy.
Competencies | Course Outline | Useful Links | Course PDF
LAW1002
Fair Employment Practices
(Required for Supervisors) This course covers fair employment practices as described by Equal Employment Opportunity (EEO) laws and statutes.
Competencies | Course Outline | Useful Links | Course PDF
LAW1007
Americans with Disabilities Act (ADA)
(Required for Supervisors) This course covers the Americans with Disabilities Act (ADA) including employment, who is covered, benefits, and employer obligations.
Competencies | Course Outline | Useful Links | Course PDF
LAW1003
Family and Medical Leave Act (FMLA)
(Required for Supervisors) This course covers the Family Medical Leave Act (FMLA) including who is covered and basic provisions.
Competencies | Course Outline | Useful Links | Course PDF
LAW1004
Fair Labor Standards Act (FLSA)
(Required for Supervisors) This course covers the Fair Labor Standards Act (FLSA) including key components, who is covered, how it is applied, and the legal implications for FLSA violations.
Competencies | Course Outline | Useful Links | Course PDF
MGT1001
Filling Vacancies
(Required for Supervisors) This course describes the steps to begin the hiring process as well as recruitment strategies and subsequent job advertising.
Competencies | Course Outline | Useful Links | Course PDF
MGT1002
Interviewing and Selection
(Required for Supervisors) This course describes the final steps in the hiring process including designing assessments, developing interview questions, conducting interviews, selecting the best candidates, checking references, verifying credentials, and making an offer.
Competencies | Course Outline | Useful Links | Course PDF
MGT1003
On-boarding New Employees
(Required for Supervisors) This course covers new hire processing, including providing a welcoming work environment, establishing expectations, completing appropriate paperwork, and required new hire training.
Competencies | Course Outline | Useful Links | Course PDF
MGT1004
Managing Performance
(Required for Supervisors) This course describes performance management principles and an overview of the performance planning process.
Competencies | Course Outline | Useful Links | Course PDF
MGT1005
Day-to-Day Supervision
(Required for Supervisors) This course describes managing work and includes scheduling tasks, assigning and delegating, monitoring work, and dealing with deadlines. The course also covers the importance of communication and dealing with challenging employee issues.
Competencies | Course Outline | Useful Links | Course PDF
LAW1006
Preventing Inappropriate Behavior and Workplace Harassment
(Required for Supervisors) This course describes different types of harassment, prevention strategies, and actions for supervisors and managers to take in cases of harassment or inappropriate workplace behavior.
Competencies | Course Outline | Useful Links | Course PDF
MGT1006
Corrective and Disciplinary Action
(Required for Supervisors) This course covers the supervisor's roles and responsibilities in dealing with inappropriate behavior, employee infractions, violations of work expectations, and administering corrective and disciplinary actions.
Competencies | Course Outline | Useful Links | Course PDF
MGT1007
Off-boarding Employees
(Required for Supervisors) This course covers how to separate an employee including utilizing a separation checklist and dealing with employee benefits.
Competencies | Course Outline | Useful Links | Course PDF
Supervisor MAP Courses
ADMAP4NS
MAP 1 for New Supervisors
(Required for Supervisors) This course provides an introduction to the State's new performance management system, Managing Accountability and Performance (MAP). This course is a condensed version of the former MAP course and is required training for all supervisors within the first six months of hire or promotion.
ADMAP4NS2
MAP 2 for New Supervisors
(Required for Supervisors) This classroom course will help supervisors gain the necessary skills to hold conversations with their direct reports on performance issues or recognition of a job well done. Documentation of performance conversations in the MAP tool will also be covered. This course is identical to the former MAP2 course and is required training for all supervisors within the first six months of hire or promotion. It is highly recommended supervisors view the following two webinars prior to attending this training - MAPCONVERS and MAPPERFDOC.
ADMAP4NS3
MAP 3 for New Supervisors
(Required for Supervisors)  This classroom course covers the final piece of the performance management cycle.  Supervisors will receive tips and tools for rating performance and for leading the end-of-cycle MAP conversation.  It is highly recommended supervisors view the following two webinars prior to attending this training – MAPRATING and MAPAPPRA.

Untitled Document